Privacy Policy
Version: 2.0
Effective Date: 24/10/2025
Last Updated: 24/09/2025
1. INTRODUCTION
Fork Development ("we," "us," "our") operates Polar Client and the website polarclient.lol (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
This Policy applies to all users of Polar Client and visitors to our website. By using our Service, you consent to the data practices described in this Policy. If you do not agree with this Policy, you must not use our Service.
2. DATA CONTROLLER
Fork Development (sole proprietorship) is the data controller responsible for your personal data.
Contact Information:
Email: [email protected]
Administrative Contact: [email protected]
Website: polarclient.lol
Jurisdiction: United Kingdom
3. INFORMATION WE COLLECT
3.1 Information You Provide Directly
Shopify Information:
Email address
Payment information (processed by third parties)
License Information:
License type and tier
Instance data and accounts
3.2 Information Collected Automatically
Authentication Data:
Minecraft UUID and username
Hardware identifier (HWID)
IP addresses and geolocation (country/region only)
Usage Data:
Feature usage statistics
Session duration and frequency
Some in-game events (anonymized)
3.3 Third-Party Integration Data
Discord Integration (Optional):
Discord username and user ID
OAuth tokens (for server joining)
4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data under the following legal bases:
Contract Performance: Processing necessary to provide the Service you've purchased
Legitimate Interests: Anti-fraud, security, and service improvement
Consent: For optional features like Discord integration
Legal Obligations: To comply with applicable laws
5. HOW WE USE YOUR INFORMATION
We use collected information for:
5.1 Service Provision
Authenticating and managing licenses
Providing software functionality
Processing payments and transactions
Customer support
5.2 Security and Compliance
Preventing piracy and unauthorized use
Detecting and preventing fraud
Enforcing our Terms of Service
Complying with legal obligations
5.3 Service Improvement
Analyzing usage patterns
Identifying and fixing bugs
Developing new features
5.4 Communications
Sending important service updates
Responding to support requests
Security alerts and notifications
Administrative communications (via [email protected])
No marketing emails or promotional communications
6. DATA SHARING AND DISCLOSURE
6.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties.
6.2 Third-Party Service Providers
We share data with service providers who assist us:
Payment Processors: Shopify, PayPal, cryptocurrency processors
Infrastructure: Cloudflare (CDN and security), UK-based hosting servers
Communications: Discord (integration - Minecraft username/UUID accessed only by team members)
Analytics: Cloudflare Analytics, Shopify Analytics (website only)
Support: Discord Bot system, email support
6.3 Legal Disclosure
We may disclose information when required by:
Law enforcement requests with valid legal process
Court orders or subpoenas
Protection of our legal rights
Prevention of fraud or security threats
6.4 Business Transfers
In the event of merger, acquisition, or asset sale, user information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
7. DATA RETENTION
We retain your data for different periods based on its type:
Account Data: Duration of customer relationship, unless deletion requested
Transaction Records: 7 years (legal requirement)
Server Logs: 2 weeks (automatically purged)
Usage Analytics: Duration of customer relationship
Support Communications: Duration of customer relationship
User Screenshots: Maximum 7 days (typically deleted earlier)
Upon account termination or request, we will delete personal data except where retention is required by law.
8. DATA SECURITY
We implement appropriate technical and organizational measures:
Encryption: Data encrypted in transit (TLS/SSL) and at rest
Access Controls: Limited team member access on need-to-know basis
Security Monitoring: Continuous monitoring via Cloudflare
Regular Updates: Security patches and updates
Incident Response: Established breach notification procedures
Data Location: All data stored on UK-based servers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. YOUR RIGHTS (GDPR/UK GDPR)
9.1 Your Rights Include:
Access: Request a copy of your personal data
Rectification: Correct inaccurate information
Erasure: Request deletion ("right to be forgotten")
Restriction: Limit processing of your data
Portability: Receive your data in a portable format
Objection: Object to certain processing
Automated Decision-Making: Right not to be subject to automated decisions
9.2 Exercising Your Rights
To exercise these rights, contact [email protected] with:
Proof of identity
Specific right(s) you wish to exercise
Any relevant details
We will respond within 30 days. Some rights may be limited by legal obligations.
9.3 Supervisory Authority
You have the right to lodge a complaint with:
UK: Information Commissioner's Office (ICO)
EU: Your local data protection authority
10. INTERNATIONAL DATA TRANSFERS
Your data is primarily stored and processed in the United Kingdom. Limited transfers may occur to:
Payment processors (for transaction processing)
Discord servers (for optional integration features)
For any transfers outside the UK/EEA, we ensure appropriate safeguards through:
Standard contractual clauses
Adequacy decisions
Your explicit consent for optional features
11. COOKIES AND TRACKING
11.1 Website Cookies
Our website (polarclient.lol) uses minimal cookies:
Cloudflare: Security and performance cookies
Shopify: Essential cookies for payment processing
No marketing or advertising cookies
No third-party tracking cookies
11.2 Software Analytics
The Polar Client software collects analytics data to improve performance. This data is stored on UK servers and can be opted out of in settings.
12. CHILDREN'S PRIVACY
We do not knowingly collect personal information from children under 13. If we discover such collection, we will delete the information immediately. Parents/guardians should contact us if they believe their child has provided information without consent.
13. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under CCPA:
Right to know categories and specific pieces of personal information
Right to delete personal information
Right to opt-out of sale (we do not sell personal information)
Right to non-discrimination
To exercise these rights, contact [email protected].
14. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date. Significant changes will be notified via email or Service notification.
15. CONTACT INFORMATION
For privacy-related questions or concerns:
Data Controller: Fork Development
Email: [email protected]
Website: polarclient.lol
By using Polar Client, you acknowledge that you have read and understood this Privacy Policy.
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